Inspections and audits
Two very different events get called an audit. Knowing which one is coming, and what it actually tests, is most of the preparation.
Before anything else, be clear which one you are preparing for, because two very different events get called an audit and preparing for the wrong one is why businesses get caught out.
| EHO inspection | Scheme audit | |
|---|---|---|
| Who | Environmental Health Officer, from your local authority or the HSE on behalf of the FSAI | An accredited certification body, appointed and paid by you |
| Why | Statutory. Enforcing Regulation 852/2004 | Commercial. Because a customer requires it |
| Notice | Usually none | Booked, or unannounced within an agreed window if you opt for it |
| Outcome | Enforcement action if needed. In the UK, a Food Hygiene Rating | A grade and a certificate, or non conformities to close |
| If you fail | Improvement notice, prohibition, prosecution | You lose the listing, not your licence |
Both look at your records. Both will ask you to produce something specific from a date they choose. The rest of this covers how to be ready for either.
An Environmental Health Officer arrives unannounced and assesses three things:
In the UK this produces a Food Hygiene Rating from 0 to 5. Display is mandatory in Wales and Northern Ireland and voluntary in England, and Scotland runs its own Food Hygiene Information Scheme instead. Ireland has no equivalent public rating scheme, though the FSAI publishes enforcement orders where they are served.
Confidence in management is where digital records change the conversation. An officer asking for last month’s fridge temperatures wants to see them, not hear that they exist somewhere.
A BRCGS, SALSA or ISO 22000 audit is broader and deeper. The auditor spends a day or more on site and works through:
Rarely on hygiene. Almost always on one of these three.
An auditor picks a date at random and asks for the monitoring records. Three unexplained empty weeks in March is a non conformity regardless of how the site looks on the day. Weekends and bank holidays are where paper logs go quiet, and auditors know it.
Timed, and run in front of you. On paper it means delivery dockets, production diaries and dispatch notes on a table, cross referenced by hand while somebody watches the clock. See what Article 18 requires and how a withdrawal actually runs.
Newer, and harder to fake. An auditor asks a member of staff what they would do if a fridge read 9°C. If the answer is confident and matches your procedure, that is culture. If they look at a supervisor first, it is not.
Almost every audit raises something. What matters is how you close it.
A non conformity needs a root cause, a corrective action, and evidence the action was implemented. Answering "staff retrained" without a training record and a date is how the same finding comes back next year, and repeat findings are treated far more seriously than new ones.
Everything above is a records problem wearing different clothes. Gaps, retrieval speed, traceability, closing out corrective actions. None of it is about whether your kitchen is clean.
Holding the plan and its records together means filtering by site, sheet and date range instead of hoping a folder is complete. Greenaway Foods describe audit preparation becoming a search function. See the case studies.
A systematic evaluation of a food business against a defined standard, covering the food safety management system, the premises and the way the operation actually runs. It is broader than an inspection and results in a grade or certificate rather than enforcement.
Statutory inspections are carried out by Environmental Health Officers, employed by local authorities in the UK and by the HSE on behalf of the FSAI in Ireland. Scheme audits are carried out by accredited certification bodies that you appoint and pay.
EHO inspection frequency is risk based, so a higher risk operation is visited more often. Scheme audits typically run annually, with the cycle depending on your grade, and some schemes include unannounced visits. Internal audits should be more frequent than either.
Incomplete records, followed by the timed traceability exercise. Both are retrieval problems rather than food safety problems, which is why sites that look immaculate still pick up findings.
It removes the two most common failure modes. Records captured at the point of the check cannot have unexplained gaps, and batch links made during production turn a traceability exercise into a single search. It does not make an unclean site clean.
Follow the FSAI and the FSA directly rather than relying on secondhand summaries, and ask your certification body about scheme changes. BRCGS Issue 10 is in development, and a transition period will follow publication.
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